ROI can be a tricky animal.
Let’s be honest, it’s often hard to track just how much pay out you get for each tweet, blog, sponsored post, or viral video. But we get that at the end of the day you’re looking for highly engaged customers and monetization.
Good news. We have a new feature for our e-commerce clients that makes it possible to determine if Answerbase Q&A assisted in getting your customer to the check out point. Even better, we can tell you the total value of the purchase.
This lets you know just how helpful social e-commerce Q&A is to your customers and how much return you’re getting on the investment.
So what does this look like?
In the e-commerce module, you’ll see a tab where we supply you with a code to place on your payment confirmation page.
Copy and paste the code.
Each month we will report the Q&A-assisted activity to you. We’ll provide you with data on the number of Q&A-assisted sales and the total revenue of assisted sales.
More data means better decision making. We want to give you the tools you need for your business to flourish. We’re committed to giving you excellent customer service so you can give your customers excellence customer service. It’s that simple.
We’ve had websites see as much as a 32% increase in traffic after implementing Q&A. Check it out for yourself for free. It’s so user-friendly you can set it up in 5 minutes.