Magento Product Questions & Answers Extension

Add product questions and answers to your Magento store, where merchants see up to 75% of answered questions convert and up to a 400% increase in organic traffic to their site.

CRO and SEO Automation for Magento

Integrate Answerbase into your Magento site to enhance customer engagement through dynamic product and product category Q&A. Experience impressive results as customer interactions with the platform lead to a remarkable 441% increase in conversion rates. Furthermore, merchants have enjoyed an average organic traffic growth of 9%, with some witnessing an incredible surge of up to 84%.

To delve deeper into the potential benefits of Answerbase for your Magento store and how it can align with your specific goals, click the relevant link below for more detailed information.

Magento Product Questions, Done Right

Increases Conversions

Increases Conversions

Answerbase automatically answers questions with existing product information and efficiently manages new questions, leading to up to 75% of product questions convert to a sale.

Grows Search Engine Traffic

Grows Search Engine Traffic

Improves ecommerce SEO with Answerbase customers seeing up to 4x more organic search visitors, as people ask similar product questions through search engines.

Recommends New Content

Recommends New Content

Answerbase pulls data from search engines, competitor sites, and customer engagement to recommend questions that you should answer to increase traffic and conversions.

We fired up Answerbase Q&A on our product pages and it's been amazing for increasing sales.
Bill R.

Customers ask product-related questions every day on Google,

that YOU have the answers to!

Magento product questions extension ensures that customers can ask questions related to the products you're selling and then that content is featured in Google's results to attract similar customers.

Answerbase has doubled the overall traffic to our ecommerce site, and increased our organic search traffic by four times!
Ron D.

New Relevant Content for Magento Product Page SEO

Add Ecommerce Q&A capabilities to your Magento product pages, so users can ask their questions and the most popular Q&A pairs are published to enhance the content on your page. This dynamically grows content on those pages for SEO and gets your product pages to rank for new relevant search phrases.


Up to 80% of Product Questions Answered Automatically

As you post answers to your customer's questions, future visitors who ask the same questions on your Magento product pages see the answer instantly which leads them to convert immediately.


Answers Questions with Product Information & Specifications

Answerbase recognizes when you've already provided the information a user is asking about within your Magento product descriptions and specifications, auto-suggesting those answers so customers can get answers immediately!


Automated Product and Product Category FAQ Generator

Answerbase’s Ecommerce FAQ Generator recommends what Q&A content you should create based on what customer questions are being asked on Google, product questions have been asked on your competitor sites, as well as popular queries that your engaged users are searching for within your site.

Answerbase increases purchases for certain products and increases sales. It also reduces costs because a lot of questions are very similar, and a customer may find that an answer to a question addresses their questions.
Ron D.

Product Q&A Engagement Converts More Customers

Up to 75% of product questions answered through Answerbase convert to a sale as they effectively get answers to their presales questions. Turn the visitors to your Magento site into customers.

Answerbase increases purchases for certain products and increases sales. It also reduces costs because a lot of questions are very similar, and a customer may find that an answer to a question addresses their questions.
Ron D.

Product Q&A Content Attracts Higher Value Customers

The customers that are lead to Magento sites through product Q&A content have an average lifetime value of up to 2x higher than normal traffic from Google.

google-cav Case Study

Learn how Rvupgrades worked with Answerbase to achieve year over year increases in organic search traffic while converting 75% of their questions asked into a new sale.

RVupgrades is one of the largest online retailers of RV parts and accessories, providing everything an RV’er needs to outfit their motorhome or camper. RVupgrades’ online storehas over 10,000 products available and has shipped over a quarter of a million orders.  As Rvupgrades serviced their existing customers, owner Bill Rowell recognized an opportunity in the types of questions they were getting…


Magento Product Questions Impact on Your Site

Up to 20% of conversion failures are attributed to insufficient product information being available and easily found by the purchaser, according to an ecommerce study conducted by NNgroup.   This impacts your Magento store just like it does every other ecommerce store.

They explained it’s impact on ecommerce failures to convert like this:

In our e-commerce studies, we found that 20% of the overall task failures in the study — times when users failed to successfully complete a purchase when asked to do so — could be attributed to incomplete or unclear product information. Leaving shoppers' questions unanswered can derail a sale or even worse, make shoppers abandon not just the purchase, but the site as well. One shopper in a recent study could not find the information he needed in the product description, so he left the site to search Google for more product information. In the course of his search, he found another site with the same product, a more complete description, and a lower price.

Many Magento merchants are great at creating content…so you should be great at providing product related content and information as well.   If you feed the customer’s demand for product information appropriately with an effective Magento product questions extension, you can both reduce your own ecommerce bounce rate and convert more customers. This helps with growing valuable content that your customers are searching for and also helps with any duplicate product description SEO issues you may have in case you’re working with any manufacturer descriptions.