Answerbase has doubled the overall traffic to our ecommerce site, and increased our organic search traffic by four times!
Natural Customer Engagement
Integrate Q&A seamlessly into your popular article, product and services pages, giving your visitors a natural way to engage with your existing content and ask questions which spawns new valuable content for your audience.
- Add Q&A capabilities within existing articles, product pages, category pages, and services overviews, engaging your customers to interact with your business as they ask follow-up questions related to your current pages.
- Collects visitor or customer information to recognize who they are and automatically recognizes their interested based on the content they engage with.
- Seamlessly integrated customer engagement software into your site via Answerbase widgets and API, ensuring a consistent user experience for your calls to action.
Engagement Begets Engagement
Your customers engage with your business in a productive way with Answerbase's customer engagement software, asking questions that identify content gaps on your current pages. Those content gaps are filled, increasing the engagement for future visitors and even attracting brand new visitors from search.
- Display the most popular Q&A related to each of your pages within those pages, showing the most engaging content for future visitors that fill information demand.
- Popular and robust Q&A threads are spawned into landing pages, so new leads asking similar questions on search engines are brought to your site.
- Improves your site’s overall SEO as Google recognizes you as a thought leader on your subject matter, products and services.
Answerbase efficiently gets customer questions answered and displayed for others to benefit from as well as increasing customer confidence in your brand with a bonus of boosting SEO. A no brainer!”
Engage Your Customer Community
When it makes sense for your business, you may want to consider engaging your customers through community capabilities, allowing them to engage each other in a way that provides value for both them and your business.
- Allow customers to ask and answer each other’s questions, customer engagement software that provides a way for them to collaborate in a manner that builds valuable content for your business.
- Engaged customers are more sticky, as they see the value of not only your site, products and services…but also your community of customers.
- Enable rich community features including user profiles, gamification, badges, and even rewards.
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As most website owners know by now, Google promotes sites that are experts in their field. As the number of Q&A’s have increased in our database we have seen correlating increases in search placement.
Boost SEO & Search Traffic
Answerbase's customer engagement software is great for SEO as it creates a new landing page for every popular Q&A thread and those pages are optimized for search engines. The result is that people who ask similar questions through search engines find your content and are lead to your site.
On the example shown in this screenshot, you can see an Answerbase customer has the top two organic placements as people using Google search ask similar questions to those already posted....leading those users to our customer's site where they can view and engage as well.
Answerbase leads to year over year growth in new visitors asking questions relevant to your site, products and services, while improving your overall SEO.
Below you can see the search engine traffic growth to Q&A landing pages over a 5 year period for another Answerbase customer.
Rvupgrades.com Case Study
Learn how Rvupgrades worked with Answerbase to achieve year over year increases in organic search traffic while converting 75% of their questions asked into a new sale.
RVupgrades is one of the largest online retailers of RV parts and accessories, providing everything an RV’er needs to outfit their motorhome or camper. RVupgrades’ online storehas over 10,000 products available and has shipped over a quarter of a million orders. As Rvupgrades serviced their existing customers, owner Bill Rowell recognized an opportunity in the types of questions they were getting…
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Excellence in Service & Support
Answerbase has been committed for more than 12 years to providing great technology that produces measurable business value, partnered with unparalleled customer support.
We appreciate your excellent service and consider Answerbase an invaluable tool for our company.