Lock Down Question Threads from New Posts by Members

There are certain questions that pop up that require an answer from your company and designated experts, and you want to control that message for that specific Q&A thread.  Now you’re able to lock down a specific question thread so that no members are able to add any additional comments or answers to that thread.  This allows you to choose specific posts where you control the message 100%, while still allowing member posts on other content on the system where it makes sense.

You can find this new feature in your administration site when viewing a question, just click into the “Settings” tab on the question thread and you’ll see a new setting available.


This new feature allows you to enjoy the benefits of peer to peer support, while also empowering you to control the content of posts that warrant it.