Answerbase’s AI-Enhanced workflows generate FAQs that automatically answer customer common questions across your site, reducing tickets while lifting conversion rates and lifting SEO.   Answerbase customers review and approve FAQs for their products and collections in less than 3 minutes per page.

• Automatically generated ecommerce FAQs
• FAQs for Products, Product Collections & sitewide FAQs
• Workflow prioritizes highest value products and collections
• Automatically optimizes content for short-tail search queries
• Automated answers to customers, converting 7.5% of engagements

Answerbase is also able to distribute relevant FAQs across your site, showing collection-specific and site-wide FAQs on relevant product pages so you can optimize thousands of pages very efficiently with information that is helpful to a visitor on each page.

Answerbase is able to recognize what questions are regularly being asked about each product and product category, and generate unique FAQs that lift both conversion and SEO.   We have customers optimizing their most valuable product and collection pages in less than 3 minutes per page.

• Recognizes FAQ from your support tickets that have lead to conversion
• FAQ based on real Google demand for information
• FAQs driven by customer engagement and conversion data
• Automatically optimizes FAQ content for short-tail product searches

Answerbase understands what types of product information is searched for most in the purchasing journey, and generates product FAQs that have proven conversion attribution.   The product FAQs that display on your page are dynamic, automatically sorting and showing the most popular FAQs based on customer engagement and search volume.

• Sorts by what is actually most popular and searched
• Distributes collection and site FAQs to relevant products
• Autosuggests answers to customers, converting 7.5%
• Auto-proposes SEO to lift product rankings

Answerbase customers are reviewing and approving great FAQs for their product pages in just a few minutes per page.

Answerbase reads through the details of all of the products within your product collections, and recognizes in the variances between the products and how customers would ask questions to lead to the appropriate compatibility match.   Answerbase will also highlight and link to your highest converting products within the answer, leading customers to the product that fits their needs to convert and also lifting SEO through link building within content that is actually helpful.

Answerbase also enables you to show relevant collection FAQs on products within that collection, so you can optimize our most popular collections and which can reflect relevant, helpful content on all of the product pages within that collection which is helpful for sites with large amounts of products.

Answerbase takes each of your FAQs and suggests optimizations to ensure that each question and answer pair contains the keywords and keyphrases that are most relevant to your products on search engines.  This ensures that all of the product FAQ content that you post on your site will help lift your site’s impressions, click-through-rates, position and clicks.   Answerbase also reports back to you how your ecommerce FAQ content is performing in search and further optimizations that can be made to improve performance.

Answerbase’s Ecommerce FAQ Generator ensures that common keywords and keyphrases related to your products, and how they’re actually being searched for on Google, are automatically and naturally worked into your question titles and answers.   This provides position lift for your product pages for the keyphrases most commonly searched for related to those products, while gaining additional traffic by servicing the long-tail searches in the same breath.

Get the most visibility on search engines by using Answerbase’s Ecommerce FAQ Generator, which automatically generates and optimizes your FAQ content for you.

Answerbase identifies and feeds you with product questions being asked regularly on Google and competitor sites and recommend that you add new FAQs based on proven customer demand.  Answerbase identifies and aggregates Ecommerce FAQ content from multiple sources including the following:

• Product questions regularly being asked on Google
• Product questions answered on your competitor’s sites
• Questions addressed in product information

Let Answerbase feed your team with product questions that have a proven customer demand, enhancing conversions and SEO for your ecommerce site.