Q&A Content
Your users easily ask their questions and common questions are answered automatically, saving time for both your users and your business.
Web-Based Articles
Answerbase brings to light questions that are highly demanded and justify doing a deeper dive in a longer format article, ensuring your users' content needs are met.
Document & File Library
Your documentation many times has the answers your users are looking for, allow Answerbase to ensure that information is utilized to answer common questions.
Enterprise-Level Access & Organization
User Management
Organize your users by roles and responsibilities, delegating content and access appropriately based on their role.
Content Access Permissions
Choose which categories or pieces of content are accessible to appropriate users, based on their user type.
User Groups
Organize your users into user groups, ensuring each group has the appropriate permissions and access privileges.
Single Sign-On
Integrate seamlessly with your login experience through single sign-on.
Moderation Tools
Moderate content and users, distributing responsibilities to appropriate staff and departments.
Customize
Your Q&A engagement can be customized to be consistent with your enterprise's styling and branding requirements.
Insights & Analytics
Identify your business' content gaps and opportunities to create high-value content that your users are demanding.
Integrate
Robust API and widgets which enable you to seamlessly integrate enterprise Q&A into your websites and applications.
