Answerbase's question and answer platform adds Q&A capabilities to your site which generates a valuable knowledge base of content for your business. See an overview of our question and answer platform below or select one of the following solutions that best fits your need.
Question & Answer Content
Common questions only need to be answered once and for all, saving your company’s resources and your users’ time.
How to Articles
Expand on popular Q&A topics by creating a longer formatted how-to article, giving your users a deep dive on valuable topics.
File Repository
Share relevant files and documents with users that will satisfy their inquiries and that they can easily share with others.
Q&A Widgets & Widget Builders
Answerbase provides a number of Q&A widgets so you can easily integrate Q&A functionality into your existing website. These widgets allow users to ask questions and receive answers right on your very own pages.
Single Sign-On, Login and Registration
Single sign-on authentication allows for seamless integration with your current login and registration. For sites without login and registration, Answerbase provides that for you including social signin through the popular social networks.
Manage User Accounts & Profile Management Tools
Manage each user account associated with your Q&A platform, including users with question inquiries or your subject matter experts. Your administration site enables you to easily manage their accounts and profiles.
Customizable Responsive Design
Answerbase supports a customizable responsive design, allowing you to facilitate Q&A interaction for your users whether they’re on their computer, tablet, and mobile phones. The design is customizable to integrate seamlessly with your current site.
Developer API
Answerbase has a comprehensive suite of developer APIs, to help you create a Q&A solution that meets your specific needs or allow for more custom integration within your web properties, mobile or tablet applications, or any other number of uses
Categorization & Tagging
Answerbase supports both hierarchical categories or tags to classify your content. Regardless of which taxonomy method you choose to support, Answerbase provides you with the management tools to effectively arrange content into useful groups.
Community Q&A Capabilities
Unleash the true power of the internet by allowing users to contribute their own answers to the questions that are posted, letting the most knowledgeable sources on any subject provide the best possible answers.
Content Moderation & Management
Extensive content management and moderation tools allow you to easily distribute, review, approve, and manage your Q&A content. Capabilities include new inquiry assignment, reporting tools, spam controls, and all the other features you’d need.
Insights & Analytics
Answerbase provides you with valuable insights on trending topics, current content gaps, as well as content quality gaps so you can focus on your audience’s biggest needs and take steps to make sure those needs are met with great content.
Performance & Scalability
Answerbase powers Q&A for some of the world’s most respected brands. With the ability to enable features based on your needs, and scale up those features as your activity grows, the Answerbase solution effectively serves companies of any size.
Service & Support
Answerbase proactively manages the platform and communication with our clients to ensure you’re taken care of and everything is running smoothly. This level of service and support helps ensure that both you and your users have a great experience.
