Product Questions & Answers

Answerbase powers product Q&A, converting up to 75% of questions to a sale and grows organic traffic to your ecommerce site by up to 4x current levels.

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Customers ask product-related questions every day on Google,

that YOU have the answers to!

Answerbase's product category Q&A ensures that your customers can ask questions related to the products you're selling and then that content is featured in Google's results to attract similar customers.

epestsupply

Schedule a demo today so our team can show you how Answerbase can distribute your product questions and answers to get you results in Google similar to what you see above.

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Answerbase has doubled the overall traffic to our ecommerce site, and increased our organic search traffic by four times!
Ron D.
Epestsupply

Product Q&A Engagement Converts More Customers

Up to 75% of product questions answered through Answerbase convert to a sale.

We find that after answering a customer question with an answer that confirms the product is a good fit we generally see an order approximately 75% of the time.
Bill R.
Rvupgrades

Product Q&A Acquires More Valuable Customers

Answerbase product Q&A content attracts brand new ecommerce customers to your store with a higher lifetime value (LTV) per customer than the other top performing channels.


Avg. Revenue per New Customer

Avg. Revenue per New Customer

Compared to search and social, Answerbase ranks as the #1 channel for average revenue per new customer (LTV).

than New Customers from Google

than New Customers from Google

The average revenue (LTV) per new customer acquired through Answerbase is up to 2x higher than those from Google.

than New Customers from Facebook

than New Customers from Facebook

The average revenue (LTV) per new customer acquired through Answerbase is up to 6x higher than those from Facebook.

Avg. Revenue per New Customer

Avg. Revenue per New Customer

Of the top 3 channels for new customer acquisition, including search and social, Answerbase ranks #1 channel for average revenue per new customer (LTV).

Avg. New Customer LTV vs Google

Avg. New Customer LTV vs Google

The average lifetime value (LTV) of new customers acquired through Answerbase is up to 2x higher than those coming from Google and other search engines.

Avg. New Customer LTV vs Facebook

Avg. New Customer LTV vs Facebook

The average lifetime value (LTV) of new customers acquired through Answerbase is up to 6x higher than those coming from Facebook and other social networks.

Up to 80% of Product Questions Answered Automatically

As you post answers to your customer's questions, future visitors who ask the same questions see the answer instantly which leads them to convert immediately.

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Answerbase increases purchases for certain products and increases sales. It also reduces costs because a lot of questions are very similar, and a customer may find that an answer to a question addresses their questions.
Ron D.
Epestsupply

Headless Product Q&A API

Your developers can fully customize and manage how product questions and answers integrates into your ecommerce site through Answerbase's headless Q&A platform.

Answerbase provides a robust set of API that your development team can dig into to integrate product questions and answers community into your ecommerce store. Your developers work with Answerbase’s API methods to give them full flexibility on the front end while still giving you the necessary moderation and administration tools to manage your community and content.

Methods include:

  • Post and update product question and answer content
  • Browse and search product question and answer content and experts
  • Create and update product expert profiles
  • Create and update product expert and verified purchaser accounts
  • Get/update content taxonomy (categories, tags, products, etc.)

View more details about our Headless Product Questions & Answers API here.

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Quick Integration and Engagement

Integrate Q&A seamlessly into your product pages, answering pre-sales questions to increase conversions and grow your search engine traffic.

 

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We fired up Answerbase Q&A on our product pages and it's been amazing for increasing sales.
Bill R.
Rvupgrades.com

Ecommerce Product Q&A Software


Increase Sales Conversions

Increase Sales Conversions

Up to 75% of product questions that merchants answer through Answerbase's Q&A widgets turn into a purchase, increasing sales and growing valuable content

Read How
Grows Search Engine Traffic

Grows Search Engine Traffic

Improves ecommerce SEO with Answerbase customers seeing up to 4x more organic search visitors, as people ask similar product questions through search engines.

Read How
Reduce Bounce Rates

Reduce Bounce Rates

20% of ecommerce conversion failures are attributed to incomplete or unclear product information, Answerbase engages customers and generates content to solve that problem.

Read How

Answerbase is setup to ensure you get an appropriate return on your investment by boosting your ecommerce SEO, reducing ecommerce bounce rates, and assisting in ecommerce conversion rate optimization.

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Grow Your Search Traffic

Answerbase is great for SEO as it creates a new landing page for every popular Q&A thread and those pages are optimized for search engines. The result is that people who ask similar questions about products on search engines find your content and are lead to your store to purchase.

On the example shown in this screenshot, you can see an Answerbase customer has the top featured placement as customers search for products they sell and have answered questions about. Answerbase’s use of structured content allows for rich results for product questions and answers on Google.

Answerbase leads to year over year growth in new visitors who are asking questions about products you sell.

Below you can see the search engine traffic growth to Q&A landing pages over a 5 year period for another Answerbase customer.

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Rvupgrades.com Case Study

Learn how Rvupgrades used product questions and answers to achieve year over year increases in organic search traffic while converting 75% of their questions asked into a new sale.

RVupgrades is one of the largest online retailers of RV parts and accessories, providing everything an RV’er needs to outfit their motorhome or camper. RVupgrades’ online storehas over 10,000 products available and has shipped over a quarter of a million orders.  As Rvupgrades serviced their existing customers, owner Bill Rowell recognized an opportunity in the types of questions they were getting…

rvupgrades

Ecommerce Platforms Integration of Product Q&A


Bigcommerce

Bigcommerce

Integrate product questions & answers into your Bigcommerce store.

Bigcommerce Product Q&A App
Shopify

Shopify

Power product questions & answers on your Shopify or Shopify Plus store.

Shopify Questions & Answers App
Volusion

Volusion

Add Q&A to your Volusion product pages to enhance SEO and CRO.

Volusion Product Q&A App
Magento

Magento

Increase conversions and sales with Magento product questions and answers.

Magento Product Q&A Extension
Prestashop

Prestashop

The Prestashop product question and answer addon increases conversions and reduces bounce rates.

Prestashop Product Q&A Addon
Woocommerce

Woocommerce

Unleash the power of product Q&A content on your Woocommerce store to improve traffic and SEO.

Woocommerce Product Q&A Plugin
Nopcommerce

Nopcommerce

Nopcommerce product Q&A grows ecommerce organic search traffic and increases conversions.

Nopcommerce Product Q&A Extension
and more...

and more...

Flexible widgets and API to power product questions and answers on any ecommerce platform.

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Join our family of customers


autotrader

fashionablehats

aeswave

epestsupply

rvupgrades

arganrepublic

tensunits

aerotech