Ecommerce Product Q&A Software
Answerbase is setup to ensure you get an appropriate return on your investment by boosting your ecommerce SEO, reducing ecommerce bounce rates, and assisting in ecommerce conversion rate optimization.
Answerbase has doubled the overall traffic to our ecommerce site, and increased our organic search traffic by four times!
Helps Acquire New Ecommerce Customers
Answerbase product Q&A content attracts brand new ecommerce customers to your store with a higher lifetime value (LTV) per customer than the other top performing channels.
We fired up Answerbase Q&A on our product pages and it's been amazing for increasing sales.
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Quick Integration and Engagement
Integrate Q&A seamlessly into your product pages, answering pre-sales questions to increase conversions and grow your search engine traffic.
- Optimize Conversion Rates: Pre-sale product questions are answered instantly, playing an important role in ecommerce conversion rate optimization as you convert visits into to sales.
- Drive Search Traffic: Each Q&A thread is turned into a landing page enabling you to increase ecommerce traffic as users asking similar questions about products on search engines land at your store.
- Reduce Bounce Rates: The cause of up to 20% of ecommerce failures is insufficient product information, Q&A solves this problem and helps to reduce ecommerce bounce rates.
- Optimize Product Descriptions: Product Q&A engagement identifies content gaps in product descriptions which empowers product description SEO and duplicate product description SEO.
Answerbase increases purchases for certain products and increases sales. It also reduces costs because a lot of questions are very similar, and a customer may find that an answer to a question addresses their questions.
Grow Your Search Traffic
Answerbase is great for SEO as it creates a new landing page for every popular Q&A thread and those pages are optimized for search engines. The result is that people who ask similar questions about products on search engines find your content and are lead to your store to purchase.
On the example shown in this screenshot, you can see an Answerbase customer has the top featured placement as customers search for products they sell and have answered questions about. Answerbase’s use of structured content allows for rich results for product questions and answers on Google.
Answerbase leads to year over year growth in new visitors who are asking questions about products you sell.
Below you can see the search engine traffic growth to Q&A landing pages over a 5 year period for another Answerbase customer.
Headless Product Q&A API
Your developers can fully customize and manage how product questions and answers integrates into your ecommerce site through Answerbase's headless Q&A platform.
Answerbase provides a robust set of API that your development team can dig into to integrate product questions and answers community into your ecommerce store. Your developers work with Answerbase’s API methods to give them full flexibility on the front end while still giving you the necessary moderation and administration tools to manage your community and content.
- Post and update product question and answer content
- Browse and search product question and answer content and experts
- Create and update product expert profiles
- Create and update product expert and verified purchaser accounts
- Get/update content taxonomy (categories, tags, products, etc.)
View more details about our Headless Product Questions & Answers API here.
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Ecommerce Platforms Integration of Product Q&A
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Excellence in Service & Support
Answerbase has been committed for more than 12 years to providing great technology that produces measurable business value, partnered with unparalleled customer support.
We appreciate your excellent service and consider Answerbase an invaluable tool for our company.