Ecommerce Product Q&A Software


Increase Sales Conversions

Increase Sales Conversions

Up to 75% of product questions that merchants answer through Answerbase's Q&A widgets turn into a purchase, increasing sales and growing valuable content

Grows Search Engine Traffic

Grows Search Engine Traffic

Answerbase customers see up to 4x more organic search visits, as people who ask similar product questions through search engines are brought to their Q&A content

More Emails for Marketing

More Emails for Marketing

Up to 450+ emails collected each month through engaging users to ask product questions, providing more opt-in opportunities for email and social marketing campaigns

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Answerbase has doubled the overall traffic to our ecommerce site, and increased our organic search traffic by four times!
Ron D.
Epestsupply

Helps Acquire New Ecommerce Customers

Answerbase attracts brand new ecommerce customers to your store with a higher lifetime value (LTV) per customer than the other top performing channels.


Avg. Revenue per New Customer

Avg. Revenue per New Customer

Compared to search and social, Answerbase ranks as the #1 channel for average revenue per new customer (LTV).

than New Customers from Google

than New Customers from Google

The average revenue (LTV) per new customer acquired through Answerbase is up to 2x higher than those from Google.

than New Customers from Facebook

than New Customers from Facebook

The average revenue (LTV) per new customer acquired through Answerbase is up to 6x higher than those from Facebook.

Avg. Revenue per New Customer

Avg. Revenue per New Customer

Of the top 3 channels for new customer acquisition, including search and social, Answerbase ranks #1 channel for average revenue per new customer (LTV).

Avg. New Customer LTV vs Google

Avg. New Customer LTV vs Google

The average lifetime value (LTV) of new customers acquired through Answerbase is up to 2x higher than those coming from Google and other search engines.

Avg. New Customer LTV vs Facebook

Avg. New Customer LTV vs Facebook

The average lifetime value (LTV) of new customers acquired through Answerbase is up to 6x higher than those coming from Facebook and other social networks.

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We fired up Answerbase Q&A on our product pages and it's been amazing for increasing sales.
Bill R.
Rvupgrades.com

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Quick Integration and Engagement

Integrate Q&A seamlessly into your product pages, answering pre-sales questions to increase conversions and grow your search engine traffic.

  • Common questions are answered instantly, allowing your customers to move ahead with their order immediately.
  • You collect an email address with every new question that is asked, growing your list for email and social marketing.
  • Each Q&A thread is turned into a landing page, so users asking similar questions about products on search engines are brought to your content and you sell more on your store.

Start using Answebase’s ecommerce knowledge base software to optimize your conversions and acquiring new customers through search.

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Answerbase increases purchases for certain products and increases sales. It also reduces costs because a lot of questions are very similar, and a customer may find that an answer to a question addresses their questions.
Ron D.
Epestsupply
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Grow Your Search Traffic

Answerbase is great for SEO as it creates a new landing page for every popular Q&A thread and those pages are optimized for search engines. The result is that people who ask similar questions about products on search engines find your content and are lead to your store to purchase.

On the example shown in this screenshot, you can see an Answerbase customer has the top two organic placements as customers search for products they sell and have answered questions about.

Answerbase leads to year over year growth in new visitors who are asking questions about products you sell.

Below you can see the search engine traffic growth to Q&A landing pages over a 5 year period for another Answerbase customer.

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More "Opt In" Emails for Marketing

Answerbase collects an email address for every new question that is asked, providing a natural opportunity for users to "opt in" and grow your email marketing lists. This allows expands the reach of your email marketing campaigns and also grows your audiences for social media marketing through Facebook, Instagram, Twitter, and Google.

Some SMB ecommerce merchants collect over 450+ new emails every month! We also can connect seamlessly with your email marketing services so those emails automatically go into your subscription lists.

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Integrates seamlessly with your ecommerce platform


Bigcommerce

Bigcommerce

Shopify

Shopify

Volusion

Volusion

Woocommerce

Woocommerce

Miva

Miva

Prestashop

Prestashop

Magento

Magento

and more...

and more...

Rvupgrades.com Case Study

Learn how Rvupgrades worked with Answerbase to achieve year over year increases in organic search traffic while converting 75% of their questions asked into a new sale.

RVupgrades is one of the largest online retailers of RV parts and accessories, providing everything an RV’er needs to outfit their motorhome or camper. RVupgrades’ online storehas over 10,000 products available and has shipped over a quarter of a million orders.  As Rvupgrades serviced their existing customers, owner Bill Rowell recognized an opportunity in the types of questions they were getting…

rvupgrades

Join our family of customers


autotrader

fashionablehats

aeswave

epestsupply

rvupgrades

arganrepublic

northernmarine

aerotech

Plans start at just $19 per month!

Excellence in Service & Support

Answerbase has been committed for more than 12 years to providing great technology that produces measurable business value, partnered with unparalleled customer support.

We appreciate your excellent service and consider Answerbase an invaluable tool for our company.
Stephanie W.
Pingora

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