New Ecommerce Q&A Page

Answerbase provides a robust set of API that your development team can dig into to integrate product questions and answers community into your ecommerce store. Your developers work with Answerbase’s API methods to give them full flexibility on the front end while still giving you the necessary moderation and administration tools to manage your community and content.

Methods include:

Post and update product question and answer content
Browse and search product question and answer content and experts
Create and update product expert profiles
Create and update product expert and verified purchaser accounts
Get/update content taxonomy (categories, tags, products, etc.)

View more details about our Headless Product Questions & Answers API here.

Optimize Conversion Rates: Pre-sale product questions are answered instantly, playing an important role in ecommerce conversion rate optimization as you convert visits into to sales.
Drive Search Traffic: Each Q&A thread is turned into a landing page enabling you to increase ecommerce traffic as users asking similar questions about products on search engines land at your store.
Reduce Bounce Rates: The cause of up to 20% of ecommerce failures is insufficient product information, Q&A solves this problem and helps to reduce ecommerce bounce rates.
Optimize Product Descriptions: Product Q&A engagement identifies content gaps in product descriptions which empowers product description SEO and duplicate product description SEO.

Answerbase is setup to ensure you get an appropriate return on your investment by boosting your ecommerce SEO, reducing ecommerce bounce rates, and assisting in ecommerce conversion rate optimization.

Answerbase is great for SEO as it creates a new landing page for every popular Q&A thread and those pages are optimized for search engines. The result is that people who ask similar questions about products on search engines find your content and are lead to your store to purchase.

On the example shown in this screenshot, you can see an Answerbase customer has the top featured placement as customers search for products they sell and have answered questions about. Answerbase’s use of structured content allows for rich results for product questions and answers on Google.

Answerbase leads to year over year growth in new visitors who are asking questions about products you sell.

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Answerbase has been committed for more than 12 years to providing great technology that produces measurable business value, partnered with unparalleled customer support.

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Product Questions & Answers

Answerbase powers product Q&A, converting up to 75% of questions to a sale and grows organic traffic to your ecommerce site by up to 4x current levels.

Customers ask product-related questions every day on Google,

that YOU have the answers to!

Answerbase's product category Q&A ensures that your customers can ask questions related to the products you're selling and then that content is featured in Google's results to attract similar customers.

Product Q&A Engagement Converts More Customers

Up to 75% of product questions answered through Answerbase convert to a sale.

Product Q&A Acquires More Valuable Customers

Answerbase product Q&A content attracts brand new ecommerce customers to your store with a higher lifetime value (LTV) per customer than the other top performing channels.

Avg. Revenue per New Customer

than New Customers from Google

than New Customers from Facebook

Avg. Revenue per New Customer

Avg. New Customer LTV vs Google

Avg. New Customer LTV vs Facebook

Up to 80% of Product Questions Answered Automatically

As you post answers to your customer's questions, future visitors who ask the same questions see the answer instantly which leads them to convert immediately.

Headless Product Q&A API

Your developers can fully customize and manage how product questions and answers integrates into your ecommerce site through Answerbase's headless Q&A platform.

Quick Integration and Engagement

Integrate Q&A seamlessly into your product pages, answering pre-sales questions to increase conversions and grow your search engine traffic.

Ecommerce Product Q&A Software

Increase Sales Conversions

Grows Search Engine Traffic

Reduce Bounce Rates

Watch a Video Overview

Grow Your Search Traffic

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Ecommerce Platforms Integration of Product Q&A

Bigcommerce

Shopify

Volusion

Magento

Prestashop

Woocommerce

Nopcommerce

and more...

Rvupgrades.com Case Study

Learn how Rvupgrades used product questions and answers to achieve year over year increases in organic search traffic while converting 75% of their questions asked into a new sale.

Join our family of customers

Plans start at just $19 per month!

Excellence in Service & Support

Answerbase has been committed for more than 12 years to providing great technology that produces measurable business value, partnered with unparalleled customer support.

Start a free trial!