Ecommerce Support Can Increase Sales in More Ways Than You Think
You have a visitor coming to your online store, they’re interested in your products…and a good customer service experience is going to help you convert
Blog: Archives
Offer Rewards to Your Members for Creating Valuable Content
Answerbase has rolled out its Rewards Program functionality, allowing you to offer tangible rewards to your members for their contributions….so they can exchange any points
Supercharge Your Link Building through Answerbase’s “Related Content” Features
Answerbase now allows you to easily identify the relationship between the questions that your users post and other relevant content that you have on your
Reward Members for Referring Your Site & Growing Your Community
Answerbase administrators can now enable a referral program, where you can reward members for successfully referring their own colleagues and friends to become members of your
How to Easily Add Q&A to your eCommerce Store’s Product Page
Adding Q&A to the product page of your online store allows you to answer common questions about your products, literally “once and for all”, so
Keep Your Content Up-To-Date with Scheduled Content Reviews
The content on your website is a reflection of your brand and how well your business and site is managed, so its essential that all
Lock Down Question Threads from New Posts by Members
There are certain questions that pop up that require an answer from your company and designated experts, and you want to control that message for
Define a SLA Response times for your site, categories, and individual questions
You’re able to define an SLA (Service Level Agreement) response time for your Q&A activity, where you can define how quickly your team needs to
Expand Your Content with Articles
You are able to grow useful content in a Q&A format to make sure that all of your audience’s questions are answered and their informational
“Moderation Area” is being Updated and Renamed as “My Work”
We have some exciting new updates that are scheduled for release in September, including an update to the “Moderation Area” functionality which will provide a